Page 20 - Towards better compaction v0.5

Towards Better Compaction

Identify the context of communication
1. Who – Who do I need to communicate with?
2. Why – Why do I need to communicate?
3. What – What do I need to communicate?
4. When – When do I need to communicate?
5. Where – Where do I need to communicate?

How do we communicate?

Most commonly, we use face-to-face, radio or telephone communications while loading vessels.

Face-to-face communications
The major advantage of face-to-face communications are:
1. You can get immediate feedback from the listener via their body language and facial
expressions
2. You can hear their tone of voice, which makes it much easier to understand the listener's
feelings and degree of understanding.
The main disadvantage of face-to-face communications is that you and your listener must be in the
same area.

Radio communication
The main advantage of radio communications is the ability to talk to many different people at once
over a wide area. The disadvantages include:

1. Your communications can be listened to by anyone with a compatible radio
2. You cannot see your audiences’ facial expressions or body language
3. You need a radio to participate in the conversation

Ensure that everyone is using compatible radios (carry out a radio check)!
Phone
When compared with radio communication, telephone communications are more secure (other
people cannot listen to your conversation), but you are limited to the number of people that can
participate in a conversation.
Generally, face-to-face communications are preferred where possible, followed by radio
communications or the phone.

What needs to be communicated?

Examples of what may need to be communicated include:

Loading plan
The loading plan should provide enough information to allow the vessel to be loaded safely and
efficiently. At a minimum, it would include the order of the holds to be filled, the number of chips to
be loaded in each hold and any special requirements/instructions.

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