Page 8 - Guest Manual 2021

Villa Vermonte – Guest Information

Your Departure

Whether you have a late flight or your flight is delayed, on your day of departure we
require you to vacate the villa at the time we previously advise, which is 10 a.m, to
allow the maids to prepare the villa for subsequent guests who may be arriving as early
as 2 p.m. Your failure to vacate by the allocated time could result in additional charges
and obviously considerable inconvenience for the next guests.

If the villa is not being occupied again the same day, we will do our best to allow you to
stay later, but we cannot guarantee that it is possible if the housekeeping staff need to
carry out any necessary maintenance work.

Please check carefully that you have taken all of your personal belongings, particularly
from the wardrobes, laundry baskets and the safe. To assist the housekeeping staff, we
would be most grateful if you could leave the property as tidy as possible as this will
assist the next guests in getting into the villa promptly. Please do not leave out your
dirty breakfast dishes, putting them in the dishwasher will suffice, and please put out all
of your rubbish in the bin at the front gate.

In the Welcome envelope you received on your arrival is a “Departure envelope” for
your villa door key and main gate remote control. You should leave this on the hall
console table as described on the envelope. Please remember to include any extra set of
keys you may have been given. However, you should only return the keys to the front
door and not to any of the other doors, such as the pool room and the upper terrace door
which should be left in the villa in the places you found them. If the front door key goes
missing we have to change the lock and would need to apply the cost to your security
and key deposit.

If your flight is not until later in the day but you have to vacate your villa at l0am, you
can spend your time at one of the bars and restaurants in Quinta do Lago. We would
recommend the following:

Casa do Lago – the Casa do Lago restaurant at the main lake has a large terrace with
comfortable seating where you can have a drink, a snack or lunch. There are toilets with
shower facilities and a car park where you can safely park your car. Telephone: 289 394
911 for table reservations
The Shack – where you can enjoy tapas style
snacks and exquisite cocktails in a beautiful
location on the main lake. Parking available.
Telephone: 289 381 225 for reservations.
Dano’s – a family friendly sports bar and
restaurant at the Campus multi sports
complex. Parking available Telephone:289 351
901 for reservations

If you are flying home please read your ticket
information carefully and if it advises you to
reconfirm your return flight, then it is vital that you do so. Please allow plenty of time get
to the airport. Traffic into the airport can be very heavy in peak season and it can take
time to refuel on your way to the airport and process your hire car return. If you need to
refuel, there is a garage at the roundabout at the entrance to the airport but there can
be long queues especially in the morning. On very busy days, it can also take a long time
to check-in for your flight.

With our internet access in the villa you can check the arrival time of your incoming flight
on the Faro airport website as a guide to whether your flight will depart on time. Even if
there is a delay the airline will require you to check in on time.

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