Page 44 - my SUCCESS! my CHOICE
P. 44
Deepak Gupta my SUCCESS! my CHOICE
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‘Let me start by reflecting on this first. This is immensely powerful reminder that words, once spoken, cannot
be retracted. A wrong word or sentence can cause irreparable damage to a situation or relationship, especially if
the other person is not very well known to me and may not seek clarification.’
He was suddenly reminded of an Eastern proverb that his friend, Vikram Chopra had
recently told him – ‘Words can cause deeper wounds that hurt more and heal far slower than the wounds of
a knife.’ He had not thought about it then, but it started to make sense now. ‘This further amplifies
the importance of ‘Feel’ & ‘Think’ in communication.’ He thought.
Dan’s Learnings
What Makes Ron Succeed?
1. The ability to make people feel VALUED. This EMPOWERS them and
results in better decisions/ solutions.
2. Effective Communication. It starts with FEEL & THINK, ASK to learn,
LISTEN to understand. NONVERBALS are its critical but neglected
aspects.
Feeling satisfied with his Notes, Dan closed the laptop and went to the kitchen to help
Betsy with dinner.
After a long and relaxed dinner and quick clean up, they sat in the garden with a bottle of
their favorite wine, talking things they had probably not talked for years. Even more noticeable