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Deepak Gupta my SUCCESS! my CHOICE
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to stay open and either influence or be influenced, or agree to disagree. Finding ways to a win-

win solution is critical for not only our relationships but also our results.”

“I will be glad to take questions now?”

Everyone enjoyed the training and was sitting awestruck; they could relate Dan’s discourse

to his changed behavior and actions. They were all pleased with new Dan.

“Thanks Dan. This is quite helpful. My question is how we should handle people who are

not open to either being influenced or agree to disagree. In other words, who believe that

theirs is the only possible approach.” It was Rob asking in obvious reference to Tom and the

argument they just had.

Dan practiced ThERe before answering in a measured tone, “Excellent question Rob. A

conflict happens when our wants are mutually impossible. Often, debate or argument start, as

it happened earlier today, even before exploring the potential commonality of the needs. And

almost always we think and blame the other for being irrational and the cause of the conflict.”

He paused looking at Rob.

“The other person certainly has a role, but we too share it equally. Both hands are required

to clap! Most often our ego-act neglects empathy.”

He paused again for the impact, “If we can understand and appreciate that an external

conflict cannot grow unless ‘both’ parties are involved, i.e. I too have an equal role; many

conflicts can be avoided.”