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Appendix I—Program and Portfolio Management Process Models


                Program Quality Control
                1) The process of monitoring specific Program results to determine if they
                comply with relevant quality standards and identifying ways to eliminate
                causes of unsatisfactory performance. 2) The organizational unit that is
                assigned responsibility for quality control.


                                                  Program Quality Control

                         Inputs          Tools & Techniques        Controls              Outputs
                   .1 Work results      .1 Inspections        .1 Quality audits     .1 Quality improvement
                   .2  Quality management plan   .2 Control charts                  .2 Acceptance decisions
                   .3 Operational definitions   .3 Pareto Diagrams                  .3 Rework
                   .4 Checklists        .4 Statistical Sampling                     .4 Completed checklists
                                        .5 Flowcharting                             .5 Process adjustments
                                        .6 Trend analysis














                Program Performance Reporting
                Collecting and disseminating performance information to provide stake-
                holders with information about how resources are being used to achieve
                Program objectives.


                                               Program Performance Reporting

                         Inputs          Tools & Techniques        Controls              Outputs
                   .1 Program plan      .1 Performance reviews   .1 Performance Goals  .1 Performance reports
                   .2 Work results      .2 Variance analysis                        .2 Change requests
                   .3  Other Program records  .3 Trend analysis
                                        .4  Earned Value Analysis
                                        .5 Information distribution
                                           tools and techniques
































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