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Appendix I—Program and Portfolio Management Process Models
Program Quality Control
1) The process of monitoring specific Program results to determine if they
comply with relevant quality standards and identifying ways to eliminate
causes of unsatisfactory performance. 2) The organizational unit that is
assigned responsibility for quality control.
Program Quality Control
Inputs Tools & Techniques Controls Outputs
.1 Work results .1 Inspections .1 Quality audits .1 Quality improvement
.2 Quality management plan .2 Control charts .2 Acceptance decisions
.3 Operational definitions .3 Pareto Diagrams .3 Rework
.4 Checklists .4 Statistical Sampling .4 Completed checklists
.5 Flowcharting .5 Process adjustments
.6 Trend analysis
Program Performance Reporting
Collecting and disseminating performance information to provide stake-
holders with information about how resources are being used to achieve
Program objectives.
Program Performance Reporting
Inputs Tools & Techniques Controls Outputs
.1 Program plan .1 Performance reviews .1 Performance Goals .1 Performance reports
.2 Work results .2 Variance analysis .2 Change requests
.3 Other Program records .3 Trend analysis
.4 Earned Value Analysis
.5 Information distribution
tools and techniques
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