Page 49 - STARTER KIT ROOM ATTENDANT 2017v

STARTER KIT | HK-Room Attendant

- Call room service for pick up. Each type of soiled linen is segregated and filed properly in
the cart.
7. Clear out trashes. - Blankets
- Pick up scattered empty cans/ bottles and other - Bed sheets
litters if any and placed in the trash can. - Pillow cases
- Clear dirty ashtrays and glasses. - Bath towels
- Remove trashes from the trash cans and place - Hand towels
in the cart’s garbage bag. - Face towels

8. Collect used bath/ hand/ face towels and bathmat and
place in the cart or throw in the linen chute.

9. Strip the bed.
- Check the bedcover and blanket for stains, tears
and holes.
- Remove the bedcover and blanket, fold and place
them on a chair.
- Remove pillow cases from pillows. Place the pillows
aside together with the bed cover and blanket.
- Remove the sheets.
- Put soiled bed sheets and pillows on the cart or
throw in the linen chute.
- File each item in the cart.
- Check mattress pad for stains and hair strands.
Brush off hair strands and replace pad, if necessary.
- Double check under the bed for trash or guest items.

10. Close the window.

11. Exit the room, gently close the door and make sure it is
locked.

Task 14: Bed making
OPERATING PROCEDURES STANDARD(s)

MAKING THE BED: Complete bed linen
The following procedures should be followed in making the
bed: No bed linen stain and damages
1. Stripping the bed
- Begin by removing the pillow cases and Bed linens are fresh.
place the pillows on a nearby chair.
- Remove foot runner from the bed and
place it on the chair with the pillows.
- Remove the duvet sheet from the
duvet filler and place on the chair.
- Shake out the pillow sheet and slip to
check if valuables (e.g. money, jewelry,
etc.) have been left behind.
- Check to see if the mattress rest
squarely on the box, adjust it, if
necessary.

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