Page 52 - STARTER KIT ROOM ATTENDANT

STARTER KIT | HK-Room Attendant

8. Turn off main switch of the room.

9. Exit the room, gently close the door and make sure it
is locked.

Task 16: Guest room general cleaning

OPERATING PROCEDURES STANDARD(s)

1. Enter guestroom door. Maximum of 1 hour cleaning time.

2. Inform LMC of your location, i.e. room number. Room GC is done per instruction of immediate superior.
- Clean the main room. LMC is always advised on the GSA (Guestroom)
- Clean ceiling and walls. whereabouts.
- Remove cobwebs and stain in the ceiling with the
cobweb cleaner or soft broom. Start in the foyer, Ladder may be used when cleaning high ceiling.
main room to the T&B area.
- Wipe ceiling and painted walls with a clean dry rag. Vacuuming of floor is from the farthest corner of the room
- Test functionality of the switches/ buttons. toward the door.
- Vacuum floor.
- Cover all exposed areas of the floor/ carpet you can Spraying of insecticide and air freshener is done from the
reach including under the tables and chairs, behind windows, bed area (corner, lower bed box, under the bedside
the door and inside the closet. control panel (BCP) table), dinette table, TV rack, dresser
table, luggage rack and inside the cabinet/closet to the
3. Double check and replenish mini bar. bathroom ( under the sink).
- Verify actual items vs. record in the mini bar
monitoring. Report any discrepancy to the Absence of crawling and flying insects.
LMC.
- Fill out mini bar report.
- Replenish mini bar items based on standard
quantity and items of the Hotel.

4. Replenish main room guest supplies and amenities.

5. Clean the bathroom. Replenish T&B guest supplies and
amenities.

6. Spray the room with insecticide and air freshener side by
side.

7. Make a final check of the room.

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