Page 56 - Workplace English
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1' Outgoing calls
Asking to speak to somebody I Checking telephone numbers I Thanking people
Telephone calls
0)1 Jasmine Goodman from Lowis Engineering wants to call three people to
19 check arrangements for meetings. Listen to her side of the telephone
CD conversations. Does she speak to the people she wants to contact?
• Ah, good morning. Could I speak to Alan Jay, please? ... He's
in a meeting . OK, I'll call back later .... Is 12 o'clock OK? ... Great!
Jasmine
Can you give me his extension number, please? ... 8 - 6 - 5 -1.
Well, many thanks for your help!
II Hi, I'd like to speak to Andrea Schmidt, please .... Hello, Ms
Schmidt. This is Jasmine Goodman calling from Lewis
Engineering .... I'm calling about our meeting next Wednesday
Jasmine
in London. I just want to check if that is OK for you . ... Good.
Well, thanks very much, Ms Schmidt. ... See you next week.
Goodbye.
58 1 Workplace English