Page 59 - Workplace English
P. 59
Outgoing calls I Unit 14
Language tip
Say telephone numbers individually, for example, 3156 is three one five six. Two
numbers the same are given either individually or with the word double, for
example, 004 is zero zero four or double oh four. 55 is double 5.
If you want to end a telephone conversation, use the word Well followed by a thank
you to let the person you are speaking to know that you have finished, for
example, Well, many thanks for your help! or All right. Well, thanks a lot!
Speaking
6 You want to try to call your contact at a hotel to arrange a meeting. Play
21-22 Track 21 and speak after the beep. Then listen to Track 22 to compare
co your conversation.
Receptionist Apelles Hotels, how can I help you?
You {Give your name and company and ask to speak to Cindy Fox.}
Receptionist I'll put you through .... Oh, I'm sorry she's on a business trip.
You {Ask for tvfs Fox's mobile phone number.}
Receptionist Yes, of course. It's 0155 289 6645.
You {Repeat the number, thank the receptionist and say goodbye.}
Receptionist Goodbye.
Workplace English 61
