Page 8 - THE NOTICEBOARD NEWSPAPER EDITION 68 MAY-JUNE 2021
P. 8
Page 8 May - June, 2021
Key Digital Transformation Trends in Financial Services
· Reduce costs Employee Experience has always been and will
· Increase the speed of The employee experience always be important.
transactions matters now more than However, it is constantly
· Reduce the number of ever. Employees are changing over time.
intermediary banks standing up for themselves Most recently, the
Overall, blockchain saves and making their wants and customer experience has
organizations tons of money. needs known. pushed into the world of
When it comes to Listening is the smartest social media, online
transformation in banking, thing to do.
blockchain is essential. First of all, your employees
are the reason that your
AI and ML business is running as well
AI (artificial intelligence) as it is. Second of all, your
and ML (machine learning) employees are the ones
are critical to a successful who are interacting with
your customers/clients. We
provide companies with
interaction, and personal
senior tech talent and
relations. To catch a
product development
consumer's eye today, you
expertise to build world-
need quick, informative
digital transformation. Both class software. Let's talk advertisements that suit
increase efficiency and about how we can help you.
the customer's needs.
decrease cost. One of the One of the most popular
most common and most Both points should be more ways of enhancing and
simple forms of this exists than enough explanation as improving the customer
on nearly every website to why you need to cherish experience is through
today: a chatbox. A simple them. Plus, your employees financial app development.
chat on screen can drive are only human. Give them
sales and assist customers grace and learn to work Strong Governance
automatically. with them rather than The key to governance is
above them.
an effective, concrete
AI systems can work with strategy for measuring
data from machine learning Customer Experience growth. Using the right
to target specific products The customer experience
metrics and tools is the
and services to specific
key to ensuring that
visitors. This kind of
you're looking after your
investment in digital
business and everything
transformation can help
that it's trying to
your business see a ton of
accomplish.
growth.
Strong governance is one
of the most important
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