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INSIDER



                                                                                       the pop-up’s giant screen, in Jägermeister’s
                                                                                       online Ice Cold Gallery and on social
                                                                                       media. The travelers were emailed the
                                                                                       final image as a poster which could then be
                                                                                       shared on various social media platforms.
                                                                                       “Digital and consumer-centric activations
                                                                                       will remain a key cornerstone of all our
                                                                                       high-profile promotions as we strive to
                                                                                       connect, engage and excite travelers by
                                                                                       bringing the Jägermeister brand to life,”
                                                                                       insists Mast Jägermeister vice-president
                                                                                       global travel retail Tobias Witte.

                                                                                       AI and personalized recommendations
                                                                                          AI technology has experienced a
                                                                                       period of explosive growth over the past
                                                                                       few years, fuelling both excitement and
                                                                                       concerns. The global race to harness AI’s
                                                                                       power is already well underway, with its
                                                                                       influence already rippling across various
                                                                                       sectors, including travel retail. In the realm
                                                                                       of promotions, AI is proving very adept at
                     Diageo’s AI-backed ‘What’s Your Whisky’ tool was developed to help unlock Scotch for   creating personalized recommendations for
                     those who might not have tried it before or might be reluctant to consider it.  travelers.
                                                                                          A prime example of this trend is
                                                                                       Diageo’s AI-backed ‘What’s Your Whisky’
                                                                                       tool which was developed to help unlock
                  sales pre-travel in comparison with say   pop-up situated next to the DFS Wines &   Scotch for those who might not have tried
                  some Asia/Pacific consumers. E-commerce   Spirits store. Consumers were then offered   it before, might be reluctant to consider it
                  is not there.                     an ice-cold shot of Jägermeister and could   or wonder how to dip their toe in the water
                     “However, in one regard it is similar,”   pose in front of a camera, choosing from   of such a complex, possibly intimidating
                  he continues. “Traveling consumers in the   a range of animated artistic backgrounds,   category. “This flavor-based question tool
                  Americas are consuming digital content   including one with New York City   we can use on e-commerce platforms,
                  daily and this is why we have to show up   landmarks, to relive some of the best nights   host on websites or indeed offer in-person
                  pre-flight, during transit and beyond for our   out.                 airside via screens and tablets,” explains
                  travel retail offer.                  The fun images were then shared on   Diageo Global Travel’s Gildea.
                     “The omnichannel approach is
                  something which we believe demands
                  the highest standards and consideration
                  in marketing and which presents a digital
                  opportunity over and above screen ad space
                  which is evolving in every region.”
                  The benefits of an omnichannel
                  approach
                     Omnichannel activations which
                  effectively broaden promotions beyond the
                  physical confines of the store to include
                  the pre-flight booking stage, in-airport
                  advertising locations, airline, airport and
                  retailer websites and social media platforms
                  are undoubtedly growing in popularity
                  in the Americas. A fine example was last
                  September’s month-long Jägermeister ‘The
                  Secret is You’ campaign pop-up which ran
                  at New York JFK Terminal 4 in partnership
                  with DFS Group and airport advertising
                  company Clear Channel Outdoor.
                     Large Clear Channel Outdoor screens   Last September, Jägermeister featured a month-long ‘The Secret is You’ campaign pop-up at New
                  and video walls throughout the terminal   York JFK Terminal 4 in partnership with DFS Group and airport advertising company Clear Channel
                  directed passengers to the 90 square-meter   Outdoor.


                                                                                   65                                         April 2024   Summit of the Americas



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