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Part II: Chapter 3 ‐ The Competence


                                The match(ing) plan of this chapter

                                 •  You will learn about a competency diagnostic tool that you
                                   can use to perform a competency match.
                                 •  This provides you with information about the extent to which
                                   the competencies that your managers and employees have
                                   are actually available to them and to what extent.
                                 •  You will learn what options are available to close the skills
                                   gaps.









































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