Page 115 - Dedication

(5) The letter:
From: Steve David
45th Lincolin Road, London

UK

+44*******
15th of November, 2021
To: Mrs. Margaret Lee
General Manager – Knights Inn
19th Oliver Street, Leicester, UK.
044*******

Dear Mrs. Lee,
I am must confess that I had recently the bad luck to stay at your hotel, and I am
now forced to write this complaint letter to you to express my fury and revulsion at
the extremely bad service you provided.
From the moment I arrived, I was treated in an unfriendly manner by the hotel's
staff. They talked to me in a very bad manner and I do accuse them all of snobbery.
The hotel was not relaxing as you wrote in your brochure. It was noisy… very
noisy.
The hotel's restaurant was not romantic and indeed it was hardly a restaurant;
offering very bad meals.
Furthermore, there was no any mean of transport from the hotel into city. When I
asked for a limousine service, I was simply told that limousines are broken down.
Look Mrs. Lee., I am fairly a reasonable man and I am quite prepared to put up
with a little inconvenience, but what happened to me was too much to bear.
I need you to refund me 50% of the cost of my stay in your disastrous hotel.
Booking number CFDS51568.
I will send a copy of this letter to my solicitor and to the Local Tourist Board.

Steve David

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