Page 56 - كتاب المكاتب الامامية2018 _Neatثالثه فنادق

‫ كــــرم غازي‬.‫د‬ Front Office ‫المكاتب الامامية‬

Company:------------------------------

Address:--------------------------------

---------------------------------

--------------claimed reservation ----------------Guaranteed

reservation

------------------Late Turnaway-----------Sheraton Executive

Traveler

------------------Deposit---------------Distingished Customer

Service

----------------Sheraton Club

International

Accommodating hotel/inn: ---------------------------------------

------------

Rate quoted:------------------- transportation paid to:--------

----------

transportation to be paid to:--------

----------

Name placed on the information operator's board:- ----------

--------

Guest returning tomorrow?------------------------------------

Has a VIP reservatiom been made for the returning guest?--

----------

Suggested steps:

1. Guest should be blocked to an upgraded room

or suite.

2. Guest should receive a V.I.P. fruit basket.

3. In the guest message field, the following

message will need to be entered: 'contact

front office manager upon guest arrival'.

Assistant manager on duty:---------------------------------------

-----------
Remarks:------------------------------------------------------------
------------

‫ نموذج لتحويل الضيف لفندق اخر‬:)7-3( ‫شكل‬
:‫ الرقابة على الحجز‬

‫ أي تخصيص غرف للمتوقع وصولهم‬Blocking ‫لكى يتم التحكم فى الحجز الزائد تستخدم الفنادق خاصية ال‬
‫ يمثل كل ورقة فيه تاريخ اليوم وعدد الغرف‬Density Reservation Chart ‫واستحدام خريطة للحجز‬

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