Page 20 - PowerPoint Presentation

Hotel Activity: Providing feedback for

Training

As the Beta Hotel, we will ask you to provide feedback about the training you
receive as well as on the GRS On-Line Help feature.

Throughout the process the Training Lead will be on-site to provide 1:1 training
as well as gather 1:1 feedback on the training. We will be collecting feedback
throughout BETA. At the conclusion of BETA, a 1:1 exit interview will be
conducted.

As a result of your input, updates to training approach and materials will be
made based on your documented feedback and our observations during the first
two weeks of BETA. Updates may include content changes, creation of
additional training components to address any “knowing” or “doing” gaps.

Your honest and thoughtful feedback will help make training better for other
hotels around the world

HOTEL TRAINING

 Provide feedback July 2017 for 8 Weeks (TBC)

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R Restricted information intended for IHG colleagues, NOT external vendors