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Testing:

    Overview of Business Process Testing








        Using the GRS application and its integrated ecosystem, real users can
        complete end-to-end, daily business process workflows.



        Business Process Testing is executed during Grand UAT (User Acceptance
        Testing).  During this test UAT product managers will engage with business
        users to test the business flows encompassing GRS at corporate and hotel
        levels.   Business process flows and scripts will be provided to hotel and
        corporate users as part of role-based User Tool Kits created by the UAT
        team.


        UAT Product Managers, based on domain expertise, will manage role-
        based groups of User Community resources (Data

        management/Configuration, Pricing, Inventory, Groups, Revenue
        Management, Shopping & Booking, etc.)









                                                                     80+ Corporate community users


                                                                       30 + Hotel Community users

                                                                         5+  functional domains
                  This is an important step before the            (Shopping, Booking, Configuration & Data Mgmt,
                                                                   Rev Mgmt, Pricing & Inventory, Property-based
                 BETA test and provides an opportunity                         process
                for BETA hotels to gain real experience
                      with the GRS prior to go-live                     20+ business workflows


                                                                        500+ business processes



                                                                           1000+ test scripts




    © 2016 IHG                                                                                           23
                             R  Restricted information intended for IHG colleagues, NOT external vendors
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