Page 52 - Total Quality Excellence
P. 52
SIMILARITIES AND DIFFERENCES IN
IMPLEMENTATION OF QUALITY
FRAMEWORKS IN MANUFACTURING
AND SERVICE SECTOR
Case Study of Doosan Company
& Business Excellence
The other case study that is being analyzed for Leadership practices
is the one that has been followed by the Doosan Company in South
Korea. Under the six-sigma framework adopted by Doosan, there are
five elements in the model that are aligned with each other in pursuit
of the objective of quality excellence.
The five elements that Doosan incorporates in its model are
Top-level
management
Management Measuremen involvement,
commitment,
Stakeholder
t system
Quality Project team schemes,
Training
activities,
and
otal An analysis of the elements reveals the fact that each of them cannot
T function without the cooperation and collaboration of the other and
a coordinated and synchronous approach towards pursuing the Six
Sigma framework is what gives Doosan the edge over its
competitors.
CarePoint Global +966 55 119 6445 – Specialized Consulting and
Training Services - 2019
