Page 251 - HBR Leader's Handbook: Make an Impact, Inspire Your Organization, and Get to the Next Level

240 Index

Buckingham, Marcus, 96 from-to chart for, 42
buildOn, 93–94, 209 storytelling at, 41
Bumble Bee Seafoods, 162, 185 conferences, 197
business failures, 148 constraints, 54
business models, 165–168 consultants, 61
context, 141–142
Context Partners, 56
Cable, Dan, 34 continuity, 68
Cambridge Associations, 148 corporate venturing and partnering,
capability building, 116, 129–133 167–168
Capron, Laurence, 63 courage, 225–226
case studies, 6 Crain, Jeanne, 190
Chandler, Logan, 69 creativity
change, 3 job titles and, 34
new vision development and, 28–30 in strategy development, 65–66
teams and, 88–90 credibility, 185
character, knowing your, 183–186 crisis situations, 123, 199–200
Charan, Ram, 135 crowdsourcing, 176
Chevron, 162 culture, 79
Christensen, Clayton, 60, 64, 156, 165– assessing, 108
166, 168, 218–219 defining goals for, 106–109
coaches, 204, 208–209 expectations of, 228
collaboration Ford Foundation, 7–8
across boundaries, 63–64 future-focused, 150, 172–179
for high potentials, 99–100 results and, 143–144
at PBS, 48 shifting, 109–113
in strategy development, 55–56 soft skills for creating, 10
teams and, 88–90 for strategy execution, 105–113
at Thomson Reuters, 153 at Thomson Reuters, 153
Collins, Jim, 22–23, 26, 29, 147–148 at XL, 119
comfort zone, moving beyond, 205 curiosity, 195
communication. See also feedback customers
candid, in operational reviews, 134, in identifying stretch goals, 122–123
140–143 rapid experimentation with, 168–169
of incentive philosophy, 104–105 in vision development, 36–37
for innovation, 176 vision’s contribution to, 26–27
of strategy, 56, 72–73
teams and, 88–90
of vision, 40–42 Darling, Marilyn, 171
in vision development, 33–35 dashboards, 138
communities of practice, 203 data analytics, 73–74, 134–138
community leadership, 202 decision making
compassion, 84–86 about leadership teams, 83–86
competition, where and how to compete, with ambiguity, 135–136
51–52, 62–68 simplifying and prioritizing, 214–215
complacency, 29, 149 in strategy development, 69–71
complexity, reducing, 116, 126–129 by teams, 90
ConAgra Foods, 37, 82 delegation, 225–226
accountability at, 124 Deloitte, 96, 201