Page 90 - GS_Journal_2014

Urdaneta City University

HCS facilities and HCS delivery. The problems in the delivery of HCS in general are slightly
encountered. It can be seen that among the interrelated variables, age, and the hospital services
availed have significant relationship with the extent of satisfaction along health personnel thus
the hypothesis that there is no significant relationship between these variables is rejected. In
terms of the other inter-related variables where there are no significant correlations between
them. A program was proposed to improve the delivery of HCS in DH in La Union.
In the light of the findings and conclusions, the following recommendations are hereby
presented: The DH personnel should undergo trainings and seminars to improve their knowledge
and skills in their specific profession for them to perform their duties and responsibilities with
excellence as well as undergo customer service personality and spiritual trainings, seminar and
evaluation to become more emphatic and responsive to DH patient needs. The DH facilities
must be constantly maintained and must undergo necessary upgrading, purchasing of needed
equipment and construction of lacking facilities must be undertaken to enhance the HCS
efficiency of DH there should be hiring of additional staff; the classification of patients with
regards to capacity to pay must be looked upon well; patient feedback mechanism must be
maintained and complaints dealt with accordingly upholding patients’ dignity; physicians must
prescribe affordable, effective medications which are available in the hospital pharmacy. The
proposed programs on HCS delivery enhancement must be submitted to the Provincial Health
Office to continue working together with DH towards excellent HCS delivery, a follow up or
related study can be conducted in a wider coverage to support the findings of the research.

QUALITY OF BIRTHING SERVICES IN THE MUNICIPAL HEALTH CENTERS
ROSEMARIE P. PERALTA

This study focused on the quality of birthing services in the Municipal Health centers in
eastern Pangasinan. It dealt on the profile of the respondents in terms of their age, civil status,
highest educational attainment, monthly family income and years in service. It also focused on
the extent of the delivery of the birthing services in the different municipal health centers along
prenatal, intranatal, postnatal, and newborn care.
Descriptive research design was used in the study. Statistical tools utilized include
frequency and percentage and the weighted mean. Based on the data gathered the following
are the findings of the study. Majority of the respondent midwives are aged 41 and above,
married, bachelors’ degree, with a monthly income of 21,000 and above and had been in the
services for 15-20 years.
On the extent of the quality of birthing services along prenatal care, it revealed that on
the part of the midwives it was highly extensive while the mothers perceived to be extensive.
Along intra-natal care, it revealed that on the part of the midwives it was highly extensive while
the mothers perceived to be extensive. Along postnatal care, it revealed that on the part of the
midwives it was highly ext5ensive while the mothers perceived to be extensive. Along newborn

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