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minute orders, things of that nature. The document control team is a team of four. I manage
everything they do in terms of routing the different documents, certificates of insurance, agency
invoices, all of the records of the agency.

That's a total of five resources that I am managing.

The most challenging HR issue - managing consultants can be different because they are not agency
staff, even thought they work in internally. It can be a little difficult because they are reporting to
another company so there can be mixed communications in that matter. Sometimes people don't
really understand the scope of their work. I think he was under the impression that he had the
opportunity to stay on board and eventually become staff, but that was not the staff. So when his
contract expired - he had to be escorted off of the premises and it ended up being a big debacle. I
think that ended up everything ended up blowing over smoothly and they were very apologetic for
his performance. There was a contract that stated he was only a 3 month employee.

4. Please describe your experience in coordinating, tracking and reporting out on the
implementation of organizational goals, objectives, policies and procedures.

So our agency exists as the result of the merger of two predecessor agencies. I started 9 or 10
months after the agencies merged. At that point the agency was still developing its policies and
procedures so I played a big role in developing those procedures. I also was responsible for creating
the agency's first document control policy, which is an outline about how our documents were
handled. I also created a record retention policy. There were policies that never existed from the
previous agencies. I was responsible for determining approval authorities and putting those
approvals in place.

Our agency goes through a performance evaluation annually. I put together the goals and objectives
for the doc control team and the assistant that reports to me. W

With the SF Housing Authority - I was the clerk of the board there. I assisted with policy and
procedure, specific to unlawful detainer, notices, and policies. I think I have extensive experience in
the policy side and the procedures that come with those policies.

5. Please describe your experience with electronic filing systems as it pertains to this position.

Electronic filing systems would probably be record management or your enterprise system. With
ACTC we have a project control system that manages all of our documents, it is a proprietary system.
We built it out with our IT consultants. We use that software to track all of our systems and it allows
us to see where everything is in the process. We have over 400 documents routing at one time. I am
the doc control administrator. That system and software is what I utilize. I track, monitor, log, all of
those items. When it comes to the clerk system. I have been a commission clerk in four agencies
with multiple agencies with different counties, every agency uses a different type of software log.
With ACTC we are going through a website revamp. Our JPA codes, core responsibility for any clerk. I
do maintain that in record for the agency. I do all our record requests pursuant to the California
records act. I understand how to furnish this information and close out these requests. One of the
things that I was really proud of that I was able to implement with ACTC was our paperless policy. I
was able to move the agency forward with getting the Board to approve the paperless policy, which
means that all of our records are stored electronically. It also allowed some accountability on ACTC's