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So, the offices who pivoted Emmeline: Yes, I don’t even spend leadership is strong and powerful.
immediately are thriving. We’re money on gas anymore. Time is And in our company, we follow
here to support and position these the most expensive commodity. four core values with the acronym
businesses strongly in times of When I think about it, I used to RICE: Results, Innovation, Servant
crisis, so they do what they’re best spend two to three hours getti ng Leadership and Excellence.
at, which is taking care of patients ready, then driving. That’s a lot of
while we do the other end of the producti on, and it translates to When we are practi cing those four
businesses, which is taking care revenues at the end of the month. core values, we get the results.
of the supplemental services like
the insurance and claims. They Brian: So, the great lessons you Brian: And having core values
don’t have to waste their human probably got from this is to see makes pivoti ng so much easier
resources on that. opportunities and meet the needs because you have a framework
where they actually are. Not the that you’re already working with.
We also saw this as an opportunity needs you want to meet, but meet
to increase our sales force and the actual real needs that your Emmeline: Totally, who you bring
ramp up our marketing so we customers have. into your team is what makes
could help more businesses thrive or break your organization. So
instead of survive. Emmeline: Yes, and being their I’m very clear about the kind of
Brian: That’s wonderful. What eyes and ears. Some people don’t people I want. As great leaders, we
else has changed about your even see it until we bring the light. pave the way for them. You want
business? As business owners, we have to be everybody to thrive.
the visionaries. People rely on you
Emmeline: We do business a lot to create the vision and to make it Brian: That’s fantasti c, thanks for
visual and make it real.
differently now. Before COVID, being here, Emme.
I was traveling a lot, meeting
people face-to-face, and going Where I thrive the most is having Emmeline: Thank you, Brian.
a vision for the future. I’m always
to networking groups that work
together. With the shift that looking forward. I can create that Emmie Saavedra is the Chief Sales
and design our business and our
happened, it opened up a whole services according to what will Officer at Performance Partners,
new world where doing business make the most impact and save Inc., and has over 30 years in
is smarter, more efficient, and less everybody cost and time. the health services and business
costly. That means we save more entrepreneurship industry. She is
revenue and get more things done. In the dental world, we enable the also a co-owner of 4 top-revenue-
Performance actually increased, dentist and the staff to see patients producing dental practices in Arizona
so we have a greater pool of the more, and do more for the them and California. Emmie is committed
best picks to join our business and while we do the less desirable part to mentoring and empowering
work for us. A lot of people out of their business, which is paper moti vated entrepreneurs and
want to work remotely, and all our work and phone calls. So, we’re a businesses to fulfi ll their missions
businesses are run that way.
big part of every business. and visions. She is also an award-
Our staff works from home so winning Certified BANK Trainer with
they be with their families and Brian: That is really smart. Codebreaker Technologies.
work around their schedules. And
what I found out, Brian, is that I Emmeline: Yes, they can repurpose Formerly the Chief People Officer
actually never realized how much that ti me into creati ng more of Performance Partners, Inc.,
non-productive time there was— money, more revenue, and more Emmie leads the sales division of
getting ready to meet people, opportuniti es. So, the crisis had
getting dressed up, driving. And really impacted us by allowing us the company as Chief Sales Officer,
now our production has increased to see opportuniti es that didn’t leading a strong and powerful team
300% since this transformation. exist before, and to be really of Referral Partners and Relationship
resourceful than before. Managers.
In the last two months, we did
what we did all of last year. And Brian: Any fi nal thoughts? m: 623.340.2870
every month, we see almost a e: es@performancepartners.us
100% increase in our business. You Emmeline: This is the time w: Dentalvss.com
have more energy because you’re where we all can thrive and
staying home, you’re focused. be here for each other. What I Schedule a call with me: htt ps://
got from this experience is that calendly.com/connectwithemmie
Brian: And your overhead is leadership is huge. Everybody in
lower. your company is thriving when the
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