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Practice What You've Learned
See how well you understand the first

part of GASC. Complete the exercise
below.

Spend some time shadowing
another coworker in the store.
Listen as they greet a new
customer and ask questions
about what they need and why. WELCOME & ORIENTATION / TRAINING ROADMAP
Then answer the following
questions:

Greet & Ask

Questions Yes or No Follow Up Questions & Notes INTRODUCTION TO SALES / GASC METHODOLOGY / ASK / QUALIFYING QUESTIONS
Was the greeting prompt What did they do well?
and enthusiastic? Y / N

Did we identify the What type was it?
shopper type? Y / N

Did the customer come in If so, what?
for something specific? Y / N
Did you hear a good
If “yes”, write the question down here.
question that made the
customer think about Y / N
what they needed or why
they needed it?
Did we match the Notes:
customer's need with the Y / N
product?

Are we delivering it Why?
today? Y / N

Notes:

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