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more of a “walk-in” type of person whenever you go to a hotel?

Sample answer:
I always see to it that I make the hotel reservation as early as possible to avoid any rush because
I hate cramming and hassle during my schedule.

3. Are you choosy when it comes to your hotel reservation?

Sample answer:
Yes, I want the value of my own money. I see to it that I’ll be getting the best quality ever. I don’t
want any regrets in the end.

1. Your daughter graduated as a Valedictorian in her graduating class this year.
You wanted to surprise her that’s why you decided to book your family on a
one week trip to Hawaii.

Sample answer:
Yes, hello good afternoon, this is Yeon Seok-jin speaking. I’m calling to avail of your promo trip
to Hawaii. Yes that’s right; I want to know what beach resorts and hotel are included in your
promo this summer. Oh I see, so the round trip ticket to Hawaii, hotel accommodation, along
with the swim in the beach and pool are included in each promo. May I know how much does
each promo cost together with the type of hotel room as well as the amenities of the hotel and
beach resort? Ok, I guess I want to avail Promo No. 1. Could you make a booking for my family?
There are four of us. Is it alright if I use my VISA card? Here’s my American Express credit card
number, 5577 5300 3052 8473. Thank you so much. Bye!

2. You arrived home on your 1st year wedding anniversary with all the lights
off in your bedroom. You’ve noticed that your wife is not on her usual high-
spirited self. Old letters and pictures of you and your ex-girlfriend are seen
scattered on the floor, so you tried all your very best to console her and make
her feel better.

Sample answer:
Honey, please let me explain! These things are of the past. You know how much I’m loyal to you.
You’re the woman in my life now, so she’s not supposed to affect you? Look, I’ve a surprise for
you. I’ll call the hotel and let you talk to the receptionist (Dialed the number) Good evening,
Shangri La Hotel; this is Anna speaking. May I help you? Yes Ma’am, your husband reserved a
room with double occupancy on room 326 on the 26th floor. Well that’s for tonight, Ma’am.
Yes, hello Sir He Ji-hoon, don’t worry we know that it’s your wedding anniversary, and we have
arranged that one for you. We have coordinated with the hotel restaurant. I think they already
have arranged your dinner by candle-light in your room. Thank you for calling, Sir! See you
later.

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