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Quality and Food Safety Management in Food
Service Industry

brand recognition or preference, site selection expertise, access
to capital, purchasing economies, centrally administered control
and information system and personal program development.

Chain restaurants are those that are linked in some way.
Chains menu items range from pizza to steaks and from
hamburgers to sea food. Some offer table service, others only
counter service.

Furthermore, multiunit restaurant could be categorized
into five segments:

1- Quick service restaurants: characterized by its low
price, speed and time saving , consistency , focus on narrow
or single menu item and self – service for examples
Macdonald's , K.F.C , Burger king and Hardee's
2- Midscale restaurants: have menu mix and choice,
consider value , offer comfort table and counter service for
examples Denny's and Friendly's
3- Moderate upscale restaurants: fashion statement using
fashion and trendy items with seasonal changes, high
concept and décor ambience. for examples T.G.I. Friday's ,
Olive Garden and Chili's
4- Up scale restaurants: characterized by style, ambience,
five service and dining experience offer high food quality,