Page 47 - เอกสารประกอบการสอน pdf
P. 47

ี่
                                                                       บทที่ 2 อุตสาหกรรมการท่องเทยวและจิตบริการ     36




                     Burgess, J. (1982). Perspective on gift exchange and hospitable behavior. International Journal
                           of Hospitality Management, 1(1), 49-57.

                     Cassee, E. H. and Reuland, R. (1983). Hospitality in Hospitals. in The Management of
                           Hospitality. Oxford: Pergamon.
                     Edgett, S. and Parkinson, S. (1993). Marketing for Service Industries. The Services Industries
                           Journal, 13(3), 19-39.
                     Gillespie, C. H. (1994). Gastrophy and Nouvelle Cuisine: Entrepreneurial Fashion and Fiction.
                           British Food Journal, 96(10), 19-23.

                     Hanks, P., et al. (1989). Collins concise dictionary plus. London: Glasgow.
                     Hemmington, N. (2007). From Service to Experience: Understanding and Defining the Hospitality
                           Business. The Service Industries Journal, 27(6), 747-755.
                     Jayawardena, C. (2000). International Hotel Manager. International Journal of Contemporary
                           Hospitality Management, 12(1), 67-69.
                     King, C. A. (1995). What is hospitality?. International Journal of Hospitality Management,
                           14(3/4), 219-234.

                     Lashley, C. and Morrison, A. (2000). Franchising hospitality services. Oxford: Butterworth-
                             Heinemann.

                     Law, R. and Jogaratnam, G. (2005). A study of hotel and information technology
                           applications. International Journal of Contemporary Hospitality Management,
                           17(2), 170-180.
                     Ministry of Tourism and Sports. (2018). Satun unesco global geopark (Thailand). Retrieved

                           February 10, 2020, from https://www.mots.go.th/mots_en/Index.php
                     Monti, J. (2018). Big cities, big business: Bangkok, London and Paris lead the way in
                           mastercard's 2018 global destination cities index. Retrieved February 10, 2019,
                           from https://mastercardcontentexchange.com/newsroom/press-releases/2018/big-

                           cities-big-business-bangkok-london-and-paris-lead-the-way-in-mastercards-2018-
                           global-destination-cities-index/
                     Samerjai Chatyaporn. (2004). Management and marketing services. Bangkok: Sor. Asia
                           Press Second National Tourism Development Plan (2017 - 2021). Bangkok: Veterans

                           Organization Publishing House
                     Slattery, P. (2002). Finding the Hospitality Industry. Journal of Hospitality, Leisure, Sport and
                           Tourism Education, 1(1), 19-28.
                     The Tourism Authority of Thailand Market Research Division. (2017). Russia: Eyesight

                           poorer/gaining weight/lack of energy. Retrieved February 10, 2019, from
                           http://www.etatjournal.com/web/component/tags/tag/wr-tat-research
                     Thomsom, F. D. (1996). Oxford Quick Reference Dictionary. England: Oxford University Press.
   42   43   44   45   46   47   48   49   50   51   52