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THRUST 5: SERVICE EXCELLENCE
SERVICE DELIVERY
NO. PERFORMANCE REFERENCE TARGET
INDICATOR 2021 2022 2023 2024 2025
Connected
Campus –
42 Accessibility in UNIVERSITY 80% 85% 90% 95% 100%
relation to wi-fi
coverage
OPERATIONAL DEFINITION
Percentage of wi-fi coverage at habitable areas as at year of evaluation.
ACTION PLAN SCHOOLS/ DEPARTMENTS
INVOLVED
• Strengthen Wi-Fi coverage
UUMIT
MONITORING MECHANISM
262 • UUMIT Taskforce
