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and clarifies in writing the results of the problem-solving process. Each
involved member of that process should then sign it, which serves to
facilitate commitment to the implementing of the solution.

Step 6: Implementing the Solutions

Plans are only good intentions unless they immediately degenerate into hard

work. Peter Drucker.

Leaders are likely to be called upon to facilitate the implementing of the
solution or solutions within the organization. This can be accomplished
most effectively by involving others as a means for minimizing resistance

to the change likely to occur.

At the implementing stage, certain elements of the solution may need to be
delegated out to various people inside and outside the group. Group
members may also be assigned to implement a particular part of the

solution based on their role in the decision-making or because it relates to
their area of expertise. Likewise, group members may be tasked with
publicizing the solution or “selling” it to a particular group of stakeholders.

Part of the process of implementation should be the continuous monitoring
and evaluation of its progress, especially comparing that to the stated

expected outcomes. This can help guarantee an ability to gauge the
effectiveness of the solution and to adapt to future changes that may be
needed. An evaluation can take many forms and be as simple as brief
conversations with key individuals or as elaborate as sophisticated
surveys. The leadership of the organization should decide how detailed
the evaluation should be based upon the complexity of the problem and

the decided solution.

It is good practice in the implementation stage to keep a record of
outcomes and any additional problems that occurred. Implementing
solutions is a dynamic process, and as circumstances change it is important

to be able to track what previously worked or didn’t work.

David Kolzow 202