Page 23 - Life Insurance Today June 2015 SAMPLE
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LEARNING &
COMPETENCY
DEVELOPMENT IN
INSURANCE Ram Awadh Singh
Research-Scholar
SVN University
Introduction you over come common objectives job you can take a few different ap-
and delays. proaches.
A learning management strategy is key
to an organizations liability to deliver 1. Ensure that your people demon- Use a preset of list of common stan-
focused and efficient Learning and strate sufficient expertise dard competencies and then custom-
development plans in the insurance ize to the specific needs of your orga-
sector if looking forward and steps are 2. Recruit and select new staff more nization.
being taken too. We all learn in differ- effective
ent ways, every business has its own Use outside consultants to develop the
dedicated learning and competency 3. Evaluate performance more effec- frame work for your organization or
development. They are on hand to tively insurance sector. Create general orga-
develop grow and get on in which ever nization framework and use it as the
way they can, as well as be spoke in 4. Indentifying skill and competency basis for other frameworks as needed.
house courses and workshops on every gaps more effectively
thing from time management and in- Following three principles are critical
fluencing technique's through the rep- 5. Provide more customize training when designing a competency frame-
resentation skill learning and compe- and professional development work
tency in insurance be implemented. 1. Involve the people doing the work
6. Make change management pro- 2. Communicate with them
Objectives cess work more efficiently 3. Use relevant competencies that
*Understand the challenges to deploy- Design principle of competency frame- can easily be implemented in the
ing competency based development work. A competency framework de- insurance sector
plans. fines the knowledge skills and at-
tributes needed for people within an Developing the framework
*Review the methodology to deliver organization. Each individual role will
competency based development in the have its own set of competencies Step 1
insurance sector. needed to perform the job effectively
to develop this framework you need to Define the purpose
*Learn key tips and tools that can help have an in depth understanding of the
roles within your business. To do this
A great ad campaign will make a bad product fail faster. It will get more people to know it's bad.
Life Insurance Today June 2015 19
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