Page 24 - Life Insurance Today June 2015 SAMPLE
P. 24

Create a competency frame work            ing and development.                     Reviewing system for special condi-
team                                                                               tions if any procedure for notification
                                          In learning and competency develop-      of incidents with legal implication.
Step 2                                    ment in insurance sector the following
                                          points as a corrective action be taken   Risk Control
Observation                               in different products of insurance
Interviewing People                                                                We can control the risk by fol-
Create a questionnaire                    Liability losses                         lowing
Analyze the work
                                          1. Failure to confirm with /perform      1. Good organization
Step 3                                         legal duty                          2. Good system
                                                                                   3. Good building /plant /Machinery
Group the statement                       2. As a result failure/harm suffered
Create sub groups                              by customs his employee or third         /equipment
Refine the subgroups                           party.                              4. Good protection to equipments.
Indentify and frame the competencies                                               5. Good protection system
Validate and revise the competencies      3. Legal defense not available           6. Training to the people.
as necessary                                                                       7. Motivation to the people
                                          Therefore we need to understand law      8. Monitoring to the people
Step 4                                    to operate the business of insurance
                                          within the law. Insurance Companies      Reactions.
Implement                                 be able to prove compliance our liabil-
Link to business objectives               ity can arise                            To complaints.
Reward the competencies                   1. From common law duty ( tort) e.g.     Effective legal defense strategy.
Provide coaching and training                                                      Biggest problem is that any action by
Keep it simple                                 negligence ,assault deformation     any employee can create liability risk
Communicate                               2. By statute law - specific actor       We need

Creating a competency framework is             regulation                          Risk Analysis
an effective method to assess, main-      3. By contract law with other parties
tain and monitor the knowledge, skills                                             Training to the people involved
and attributes of people in your orga-    Legal analysis and control               Motivation to the people
nization to framework allows you to                                                Action and reaction
measure current competency level to       1. Managers should understand cur-       Product liability risk and control
make sure your staff members have              rent law as it affect them          Product range
the expertise needed to add value to                                               Use misuse purpose of the product
the business.                             2. Systems for monitoring legal          New and unique features
                                               changes ex gratia Updating
It also helps manager make informed            service,briefing to management.     Flow Chart
decision about talent recruitment, re-
tention and succession strategies and     Legal control system                     Products standards
indentifying the specific behavior and                                             Design
skills needed for each role to enable to  1. Defining role of legal department     Capability
you to budget and plan for the train-          ---                                 Knowledge /skill/experience

                                          2. Role of advisors should be defined
                                               ---

                                          Contract review
                                          Manager awareness on implication.
                                          Use of standard contracts.

  The middle class is teetering on the brink of collapse just as surely as AIG was in the fall of 2009 - only this time, it's not just one giant
insurance company (and its banking counterparties) facing disaster, it's tens of millions of hardworking Americans who played by the rules.

20                                        June 2015                                Life Insurance Today

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