Page 767 - Med Plaza and Cancer Center

PROPRIETARY AND CONFIDENTIAL DRAFT 28/Feb/03

2.22 Comms (Serial Number) Lost Area SN: Serial Number
Chapter 2: Troubleshooting Procedures

2.22 Comms (Serial Number) Lost Area SN: Serial Number

1. Comms(serial number) lost Area SN: followed by an Area Alarm Module
serial number, displays on the Master Alarm. For example,
Comms31256 lost Area20459.
Yes No
↓ → Go to “Final Actions” on page 2-7.

2. The Area Alarm Module indicated on the display is still in the alarm
network.
Yes No
↓ → Do a Clear Network command. (see “Clear Alarm Network
Device List” on page 1-95). If this solves the problem, go to
“Final Actions” on page 2-7. Otherwise, go to step 3.

3. The wiring between the Area Alarm Module indicated on the display and
its Network Communications Board is good.

Yes No
↓ → Replace the 10-conductor ribbon cable from the Area Alarm
Module to the Network Communications Board (refer to
procedure 4.19 on page 4-48). If this solves the problem, go to
“Final Actions” on page 2-7. Otherwise, go to step 4.

4. Replace the Area Alarm Module (refer to procedure 4.9 on page 4-26).
This solves the problem.

Yes No
↓ → Call Hill-Rom Technical Support at (800) 445-3720.

5. Go to “Final Actions” on page 2-7.

Page 2 - 28 MedPlus TotalAlert™ Alarm Network Operation and Maintenance Manual (man291ra)