Page 765 - Med Plaza and Cancer Center

PROPRIETARY AND CONFIDENTIAL DRAFT 28/Feb/03

2.20 Serial Number Lost (30-Point Master Alarm with Three Area Alarm Modules)
Chapter 2: Troubleshooting Procedures

2.20 Serial Number Lost (30-Point Master Alarm with Three Area
Alarm Modules)

1. An Area Alarm Module’s serial number and the word lost displays on a
30-Point Master Alarm with three Area Alarm Modules.

Yes No
↓ → Go to “Final Actions” on page 2-7.

2. An Area Alarm Module was replaced or removed from the alarm network.
Yes No
↓ → Ensure all of the Ethernet connections are connected properly.
Refer to the facility’s wiring diagram of the Ethernet network. If
this solves the problem, go to “Final Actions” on page 2-7.
Otherwise, call Hill-Rom Technical Support at (800) 445-3720.

3. Do a Clear Network command on the Master Alarm; refer to
“Configuring the Master Alarm by Using the Front Panel” on page 1-63, or
“Clear Alarm Network Device List” on page 1-95. This solves the
problem.
Yes No
↓ → Call Hill-Rom Technical Support at (800) 445-3720.

4. Go to “Final Actions” on page 2-7.

Page 2 - 26 MedPlus TotalAlert™ Alarm Network Operation and Maintenance Manual (man291ra)