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PROPRIETARY AND CONFIDENTIAL DRAFT 28/Feb/03

2.32 Input # Not Assigned
Chapter 2: Troubleshooting Procedures

2.32 Input # Not Assigned

1. Input # Not Assigned, displays on the Master Alarm.
Yes No
↓ → Go to “Final Actions” on page 2-7.

2. The input number shown on the display is configured.
Yes No
↓ → Configure the input. See “Configuring the Master Alarm by
Using the Front Panel” on page 1-63. If this solves the problem,
go to “Final Actions” on page 2-7. Otherwise, call Hill-Rom
Technical Support at (800) 445-3720.

3. Call Hill-Rom Technical Support at (800) 445-3720.

2.33 Master Alarm Cannot be Browsed

1. The Master Alarm cannot be browsed.
Yes No
↓ → Go to “Final Actions” on page 2-7.

2. Press the Test key on the front panel. The address that shows on the
display is a series: 169.254. ##. ##.
Yes No
↓ → Ensure that the Ethernet connections are properly connected on
all of the alarm devices (refer to procedure 4.25 on page 4-68).
They are properly connected. If this solves the problem, go to
“Final Actions” on page 2-7. Otherwise, go to step 3.

3. The alarm is not finding a server. Type the word Master followed by its
serial number into your Internet browser’s address line: for example
Master47856. You still cannot browse the Master Alarm.
Yes No
↓ → Go to “Final Actions” on page 2-7.

4. Check the LED that indicates whether the alarms are communicating
properly on the Master Alarm Module. See “Master Alarm Power-Up” on
page 1-60. The LED is flashing at a steady rate.
Yes No
↓ → Call Hill-Rom Technical Support at (800) 445-3720.

5. If you still cannot browse the Master Alarm, call Hill-Rom Technical
Support at (800) 445-3720.

Page 2 - 38 MedPlus TotalAlert™ Alarm Network Operation and Maintenance Manual (man291ra)