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FORBIDDEN
              ACTS































                                                                           Home Visits







                                                       taking you to court” on the door
                                                       hangers. Their sole purpose is to
                                                       notify the customer that you were
                                                       at their residence for a reason and
                                                       they should contact you at their
                                                       earliest convenience.

                                                       The door hanger is your way of
                                                       informing the customer that you
                   If you arrive at a customer’s home
                   and they are not there, go ahead    need to hear from them, but do
                   and leave the approved company      not place a door hanger anywhere
                   door hanger at the residence;       other than the customer’s front
                   however, you may not write          door. Also, there should only be
                   anything on the door hanger         one door hanger on the door.
                   except for the following:           If you find a prior door hanger
                                                       still on the door, simply replace
                   • Your name                         it with a new one. After three
                   • Date and time                     instances of leaving a door hanger,
                   • A checked box indicating why      if you find the customer has not
                    you were by their home             contacted you, it is safe to assume
                   • Phone number                      that door hangers are ineffective
                                                       with this particular customer and
                   Do not write negative words such    you should seek your manager’s
                   as, “pay or we’ll sue”, or, “I’m    advice on a different tactic.



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         Drive_First_Gear_vF2-0_Day3.indd   195                                                                      7/9/2015   4:00:39 PM
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