Page 176 - مراقبة_merged_Neat4فنادق ثان

Quality and Food Safety Management in Food
Service Industry

 Customer Service Principles
 Anticipate Customer Expectations and Needs
 Customer Satisfaction, Retention and Loyalty

8. Supply Chain Management
 Inventory Management
 Supplier Selection Strategies and Criteria
 Supplier Improvement Strategies
 New Systems and Strategies in Supply Chain Operations
 Partnership and Alliances with Suppliers

9. Project Management
 Project Planning and Estimation
 Monitor and Measure Project Activity
 Qualitative and Quantitative Risk Analysis
 Creating a Preliminary Budget
 Project Documentation and Related Procedures

10.Process Management
 Process Analysis and Documentation
 Cycle Time Reduction
 Theory of Constrains
 Theory of Variation