Page 17 - The 10 most Promising Artificial Intelligence Startups 2019
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any leading hotel, Pratap Plaza
also has its own challenges in
spite of having the goodwill of
so many customers, well trained
and efficient staff and a very
employee and customer friendly
management. Pratap Plaza, being
pioneers in this industry always
want to give the best to their
customers. Hence GoLittleBig and
Pratap Plaza have joined hands
and have deployed the product
with a win-win for both.
Our product “Plaza” is a bouquet
of solutions, as the segment itself
poses a variety of problems and
there cannot be a one phrase
definition that can solve all of
them. “Plaza” re-defines Customer
experience in an unseen way,
Hotel Pratap Plaza, Chennai aids in improving the operational
efficiency of the hotel staff to a
what we will build was also very strike a chord with the audience. very great extent, is a great catch
broad and it kept going back and Although we are extremely from Security and Surveillance
forth. Channelizing those ideas confident of what we have built, aspect, arrests Revenue Leakage
and narrowing them down and and its business benefits, there to the rate of huge numbers and
defining the boundaries were one had to be some chiselling to be much more.
of the biggest challenges we faced done to pitch it in the right way. Clients Testimonials
initially. Speaking to industry Sudhir has been of great value in # “Plaza Solution has redefined
leaders regularly helped confine these areas and has given us more the way we function. Right from
our objectives to a great extent. prominence. Overall, Sudhir has a
Slowly many small balls started to very important role in the growth optimizing operational efficiency
roll out as 1 big ball. of GoLittleBig. to customer satisfaction and not
to mention the timely data inputs,
In spite of many such challenges, GoLittleBig’s -Hotel Pratap Plaza has been a great new
GoLittleBig as a company has Plaza Experience addition to our profile.”
come this far, thanks to our GoLittleBig has developed a
leadership coach Sudhir Rao. product “Plaza” which is powered
Sudhir is a certified leadership * Year of Founding: 2017
coach as well as a business coach. by Artificial Intelligence and is * Funding
designed to cater to certain services
When we started to work with of Hospitality industry like Hotels, Information: Bootstrapped
Sudhir, it was not an easy travel. Bed & Breakfast, Motels, Hostels,
Sudhir is a person who does not Resorts and Restaurants. * Founding
mentor but coach. He steers a Members: Balasubramaniam AV
discussion in such a way that there Pratap Plaza, is one of the leading (Founder and CEO), Sambhavi
will be no straightforward answers, hotels in Chennai. It was started in Dhanabalan (Director)
instead he drives us to figure out 1993 and is in its 26th year. Having * Office Locations: Chennai
important decisions, when, what been in this industry successfully
and how. One another challenge for such a long period which is * Company Strength: 5 -10
that we used to face is to portray definitely a herculean achievement, * Website: https://golittlebig.in
the products in a way that would we as a company are truly proud
to be associated with them. Like
