Page 20 - QBT Travel Management Proposal-Bunzl

Our tool puts relevant insights into the hands of the stakeholders that need to know, in time to take
action, for example Bunzl might receive an alert that tells you “Here are all the travellers who have
not booked accommodation for their trip, or have booked a stay in a non-preferred hotel, or above
the agreed rate” or “Here are all the travellers with a high travel stress rating" and "Here are all your
flights where you have more than 10 people booked on the same plane".

Traveller friction
Dashboards will also deliver Behaviour Analyses so Bunzl can see if travellers are burning out. Who is
most at risk because of all the time they spend travelling on weekends? Which of your travellers
would most be affected by a downgrade to your long-haul business class policy? Our platform
surfaces these insights, as well as information on travellers who create cost by continually change
their travel plans or who create bookings and then don’t travel.

Program opportunities

The impact of potential behaviour changes is measured in our reporting system – specifically
‘Program Opportunities’.

Our Business Intelligence reporting system also allows QBT to provide bespoke opportunity analyses
based on Bunzl's program goals. Our reporting system will serve up actionable insights that will
provide Bunzl with visibility over performance and opportunities directly related to behavioural
buying patterns. The alert system provides an additional feature of proactive management of buying
patterns and cost management, pre- and post-ticketing.

Budget tracking
QBT Business Intelligence can provide budget tracking reporting. During implementation of our
improved Business Intelligence Tool, your Account Manager will scope your specific requirements
for reporting (via card) on budgeted vs actual expenditure. The card can be created at company,
division or community level within your organisation. This card will be accessible to nominated users
and via the QBT Business Intelligence platform accessed via SSO from the QBT Portal.

The card reports data in real-time, and only nominated Bunzl personnel will have access to view the
data. The card can be flagged as a scheduled report on a recurring basis to nominated recipients,
and it can also be shared ad hoc to nominated recipients directly from the system. Additionally, QBT
can schedule alerts in our Business Intelligence Tool based on the budget versus actual card and
data, removing the need to access the system for updates as alerts can be triggered based on key
goals or metrics.

Additional sample dashboards have been provided in Attachment 4 QBT Business Intelligence Tool
Dashboard examples.

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