Page 74 - The Big Book of Business Quotations: Over 1,400 of the Smartest Things Ever Said about Making Money - PDFDrive.com

The question is, then, do we try to make things easy on ourselves or do we try to
make things easy on our customers, whoever they may be?

—Erwin Fran, author

There are more fools among buyers than among sellers.

—French Proverb

You’ll never have a product or price advantage again. They can be easily
duplicated, but a strong customer service culture can’t be copied.

—Jerry Fritz, director of Management Institute University of Wisconsin

Our belief was that if we kept putting great products in front of customers, they
would continue to open their wallets.

—Steve Jobs, cofounder of Apple and Pixar Animation (from Success magazine, June 2010)

We see our customers as invited guests to a party, and we are the hosts.

—Jeff Bezos, founder of Amazon.com