Page 38 - Radius Training Corporate Brochure

CONDUCTING PERFORMANCE APPRAISALS
(A One-Day Training Programme)

Best suited to Course Outline

All Team Leaders, Supervisors and Managers who  Performance Management overview
conduct appraisal and performance review  Using appraisals to manage performance
interviews; this course is a great refresher for
experienced appraisers, as well as those new to the  Establishing performance standards
task.
 Methods of monitoring and evaluating
performance
Objectives
 Goal setting
By the end of this training, participants will be able to:  Appraisal meeting communication

 Understand the role of the appraisal in * Verbal
Performance Management
* Vocal
 Identify the benefits and challenges of * Visual
appraisals
* Engaged listening
 Establish the required performance
standards * Asking questions

 Gather evidence for the appraisal  The structure of an appraisal meeting

 Build rapport and give constructive * Preparation
feedback * Delivery

 Describe ways of overcoming objections * Follow-up
and resolving conflict
 Giving constructive feedback
 Establish training needs
 Common problems faced during
 Develop meaningful action plans for appraisals
moving forward  Moving forward

Overview

Performance Appraisals are a key area for the
employee and for the organisation, ensuring
best practice and objective employee
progression. Managers are often uncomfortable
with the process, however, and require support
to uphold this important initiative. The appraiser
needs to understand how to run an appraisal
system so that they not only appraise
performance, but also motivate, develop and
help to establish career paths.

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