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HUMAN RESOURCE MANAGEMENT SKILLS
(A Four-Day Training Programme)
Best suited to Overview
Those considering or starting a career in the People are an organisation’s biggest asset, therefore
HR profession, as well as for those who already Human Resource Management is key to the success
work directly or indirectly within the field of of an organisation. From the beginning of the
HR. It provides an overview of the range of affiliation - before the employee even joins - through
roles and abilities that HR Management the ups and downs of a long-term relationship, and
encompasses. on to an amicable parting of ways, the way that an
organisation treats its people will determine whether
or not they get the very best from them. This course
Objectives provides practical guidance that will enable
participants to confidently address the HR issues
By the end of this training, participants will be able to: that they face on a day-to-day basis.
Describe the main roles and
responsibilities within HR Management Course Outline
Attract, interview and select qualified Human Resources Management (HRM)
candidates
* Definitions and objectives of HRM
Use competencies to develop standards * Main functions of the HR team
and consistency across the HR functions
* Development of HR as a Business
Use communication techniques to
understand and be understood across Partner
levels and behavioural types Competencies
Effectively plan and implement a training * Types of competencies
and development plan
* Understanding and using competencies
Evaluate training effectiveness
* Competency frameworks
Deal positively with the performance
management process * Key competencies for an HR career
Writing competency-based job descriptions
Communication
* Elements of communication
* Active listening, reflective listening, and
empathic listening
* Asking questions
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