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emotional exchange between participants in reaction to their reaction claims that the White male’s

               comments came across as insensitive and arrogant. The facilitator was purposeful about revisiting


               the tension creating comments during the next dialogue session, thereby allowing participants to

               reconsider their positions and statements from the prior week and alter or change perspectives and


               points of view. In this example, sustaining the conversation allowed for opening the dialogue space

               to  revisit  the  tension  in  a  manner  that  was  intentional  to  facilitate  a  necessary  unpacking  of


               comments  and  feelings  that  remained  or  surfaced  during  the  intervening  period  between  the

               dialogue gatherings.



                       The act of sustaining the dialogue from one week to the next, provided continuity and a

               connecting or bridging of the tensions and disagreements, from the prior session in an open and

               transparent manner. The act of revisiting also emphasized a valuing of the dialogue produced by


               the initial dissent and the ensuing tension and disagreement. This technique reflected a healthy


               approach and a bridging or carrying forward and linking of events that occurred from one dialogue

               session to the next was entrusted to the groups. Finally, the act of revisiting, rather than ignoring

               or  turning  away  from  the  conflict,  by  the  lead  facilitator,  confirmed  and  welcomed  difficult


               conversation and discourse among the participants and set a healthy tone for the CC to continue.


                       According to the 2010 census, the racial composition of Albany NY was 93% white, 3%


               African American, 1% Asian, 0.3% Native American and Native Alaskan, and 3% two or more

               races. Hispanics and Latinos of any race account for 2% of the population. The non-Hispanic white


               population was 52%.  However, due to the locations where the Community Conversations were

               held, the composition average of the dialogue groups, including the attendees and facilitators, who


               were predominantly female and racially mixed, with the number of minorities, primarily African

               Americans far exceeded the number of White participants and created an environment for non-


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