Page 70 - PR Communication Age January-June2020
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or on-site. Whether you should use one  buying before you show them ads on  has significantly improved since it first
         or the other depends on your goals.  other sites. Nor is it common to offer  appeared. Now, it's more difficult to
         Most of the times, retargeting is used  special promotions to convince con-  differ between machines and humans.
         to catch users attention and interest.  sumers to go to your site.    This means that we will continue using
         If you retarget off-site users, you would                             robots to help us.
                                            In retargeting you show an ad repeat-
         do so based on their keywords use on
                                            edly hoping to convince users to go to
         search engines for instance. While on-                                These "robots, apps, machines, plat-
         site retargeting happens because visi-  your site. And once they are there or-  forms, etc." have many advantages as
                                            der a product or hire a service, but
         tors leave without taking a desired                                   regards humans. They are always avail-
                                            they haven't shown their interest in
         action on your Web page.                                              able to help us, they don't get angry
                                            doing that beforehand.             even when we annoy them, they have
         The difference between             Digital Advertising Trends         a great memory, and more.
         remarketing and retargeting        in 2020                            Voice search
         Retargeting means that you target
                                            The world is constantly changing, and  Voice searches are every day more
         again a specific group of your website  so does digital advertising. There are
         visitors. These are visitors who aban-                                common due to mobile users. Digital
                                            many innovations due to technological  advertising cannot ignore them. So,
         doned your site without completing a
                                            advances. Still, many aspects keep on  this means that you will need to take
         desired action. So, retargeting means  growing as it was predicted. And oth-
         that you try to convince them by                                      into account voice assistants when
                                            ers just remain the same.          choosing your keywords.
         means of showing them ads on other
         sites they visit.                  Below, I'll explore the most relevant
                                                                               Either Siri, Alexa, Google or any other
                                            trends for 2020. I'll tell you all about
                                                                               voice assistant use conversational lan-
         Although they've got some similarities  the latest digital marketing techniques
                                                                               guage. So, if you want your content to
         like trying to revive consumers engage-  to succeed. Don't miss the chance to
                                                                               be found, you need to bear this in
         ment, retargeting and remarketing  be informed and beat your competi-
         differ in many aspects. Remarketing  tors. Let's peek inside it!      mind. Remember that most people ask
                                                                               questions, so this matters too.
         differs from retargeting not only in the
         channel (usually by email), but also in Digital marketing will ex-
         the users interest.                pand                               Private messaging apps
                                                                               More and more marketers are start-
                                            Digital marketing is supposed to carry
         Remarketing happens when you send                                     ing to use private messaging apps to
                                            on growing this year and the years to
         consumers an email after they've                                      communicate with their customers.
                                            come. This growth will go hand in hand
         shown interest about one of your prod-                                The truth is that apps such as WeChat,
                                            with speed. I mean, the speed at
         ucts, but never finished the transac-                                 Viber or WhatsApp are already being
                                            which new products can be created to
         tion. They might have got distracted or                               used to communicate instead of emails.
                                            help consumers with their needs.
         where not 100% convinced.                                             These apps are trendy as they allow
                                            This might be easy if companies part-  you to share data in real time and they
         So, in remarketing the idea is that you  ner with social networks since they  foster relationships and brand aware-
         remind them how interested they are.  have at their disposal loads of data as  ness. Not to mention the fact that
         And also, it's common to provide some  regards users preferences. If brands  some of them even allow users to pay
         incentives to make sure they end up  take advantage of this data, they can  online like PayPal, Venmo or WeChat.
         taking the desired action. For example,  do wonders to please their audiences.
         they return to your site and buy the                                  Many brands will keep on
         product which was on their cart.
                                            Artificial intelligence is on      using chatbots
         Whereas in retargeting users don't the rise                           Like voice assistants, chatbots are a
         necessarily have shown any interest in  Artificial intelligence is here to stay. It  form of artificial intelligence. Many

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