Page 369 - Essentials of Human Communication

348 Index

Intercultural communication (continued) Interpersonal deterioration, 141 disorders of, 130t
facial communication and, 100–101 Interpersonal perception. See Perception euphemisms and, 60t
feedback and, 65 Interpersonal relationships. See fallacies of, 60t
gender and, 16, 17 Relationships formal, 238
gestures and, 97, 98f Interpersonal repair, 139f, 142 gender and, 73, 74
group terms and, 83–85 Interpersonal separation, 139f, 142 generic, 82
high-context cultures, 17, 179 Interpretation gobbledygook and, 60t
high-power-distance cultures and, 17, in perception, 36 heterosexist, 80–81
193, 289 self-concept and, 25f, 26–27 homophobic, 80–81
high-uncertainty avoidance cultures Interruptions indirectness and, 73
and, 289 of conversation, 124–125 informal, 238
identifiers in, 83–85 listening, 61 jargon and, 60t
immediacy and, 127 Intervention groups, 184 listening and, 65–66
individualist cultures and (See Interviews, 3 meaning in, 73–74
Individualist cultures) as public speech source, 220–221 netiquette and, 74t
indulgence and, 17 Intimacy offensive, 238, 239
language and, 65 immediacy and, 127 online politeness and, 73–74, 74t
leadership and, 192–193 as stage of relationship, 139f, 141 personal pronouns in public speaking,
listening and, 64–65 Intimate distance, 102, 103t 239
long-term orientation and, 17, 17t, 289 Intrapersonal communication, 3 politeness and, 73–74
low-context cultures and, 17, 179 Intrapersonal dissatisfaction, 139f, 141 positive versus negative, 240
low-power-distance cultures and, 17, Intrapersonal repair, 139f, 142 purr words, 70
193, 289 Introduction of speech, 241–242, 242–243 racist, 80
low-uncertainty avoidance cultures Involvement stage of relationships, 139f, sentence construction and, 239–240
and, 289 140 sexist, 82–83
nonverbal, 65, 97, 98f, 105, 112–113 Irreversibility of communication, 10t, 15 slang, 238, 239
paralanguage and, 109–110 snarl words, 70
perception and, 42 Jargon, 60t stereotyping and, 87
persuasive speeches and, 289 Jewelry, 105 weasel words and, 60t
power distances and, 17, 193, 289 Johari window, 27–28, 27f written-style, 238
public speaking and, 212, 213 Judgments Lateral communication, workplace
restraint and, 17 listening and, 56–57, 60 messages and, 7
rules of, 77–78 nonverbal communication and, 109, Leadership, 3, 199–204
sensitivity and, 16 114 agenda and, 203
short-term orientation and, 17, 17t, 289 Just world hypothesis, 40 authoritarian, 202
silence and, 109–110 building group cohesiveness and, 203
small groups and, 178–179, 192–193 Kinesics, 97–99, 99t conflict and, 204
speech and, 65 Knowledgeability of audience, 217t, 218 culture and, 192–193
taboos and, 212, 213 defined, 199
technology and, 16 Lack of focus while listening, 56 delegating style of, 200
time and, 112–113 Laissez-faire families, 145 democratic, 202
touch and, 108 Laissez-faire leadership, 201 education and, 198
uncertainty avoidance and, 17, 289 Language. See also Verbal messages emergent, 199
using cultural beliefs as assumptions abstraction and, 71 empowerment and, 203, 204
and, 212, 213 active versus passive, 240 ethics and, 202
verbal messages and, 77–78 ageist, 55, 81–82 functional approach to, 200
workplace and, 17, 17t ambiguity of, 11 guidance and, 203
Interdependence appropriate use of, 238, 239 interaction in, 202
conflict and, 157, 157f assertiveness and, 75–77 laissez-faire, 201
small groups and, 175 computer-mediated communication listening and, 203
Interference, and conflict, 157 and, 88 mentoring and, 204
Internal summary in speeches, 243 confirmation and, 78–80, 79t myths about, 199
Internet. See Computer-mediated connotation in, 70 participating style of, 200
communication culture and, 65 power distances and, 193
Interpersonal commitment, 141 denotation in, 70 satisfaction and, 203
Interpersonal communication, 3. See also directness and, 73, 239 selling style of, 200
Communication; Relationships direct versus indirect, 239 situational approach to, 200
Interpersonal conflict. See Conflict disconfirmation and, 78–80, 79t skills of, 202–204