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Email (Office 365)

Service Code IT- EUC06
Business Users All OETC users
Status PRODUCTION
Microsoft Outlook 2013, 2016 Microsoft mail and other mail
Version application.

E-mail system is one of the core applications that all OETC staff
and Contractor use. OETC implemented Microsoft Office 365 for
Description
this purpose the client application is outlook, with these
applications: calendar, tasks and employee contacts details.

Standard features of this service are:

 Sends and receives email messages, both internally and via the
Internet.
 Provides a calendar feature with scheduling capability.

 Provides an easily accessible Global address list of email
addresses.

 Allows for up to 50 GB of mailbox storage space by default.

 Sends and receives file attachments (such as Word
Standard Service Features
documents, Excel spreadsheets, etc.).
 Provides the ability to create “distribution groups” holding

a number of e- mail addresses for easy distribution.
 Provides access to mailbox via a browser (Outlook Web
Access)

 Allows for shared messages, contacts, and calendar items
through Public folders.

Optional features of this service are:

 Provides security compliance.
 High availability messaging and collaboration platform.

 Shared calendaring.
Optional Service Features  Internet email routing
 SPAM filtering
 Web access to email

Service will be provided within one hour of receiving the
Service Level
application.

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